The latest version of the software can be downloaded here.
If an error code that is not on the list is displayed, please contact support.
| Error Code | Cause of Error | How to Fix |
|---|---|---|
| 0x00000000 | Sentinel RMS License Manager is not installed. | Please install Sentinel RMS License Manager. |
| Sentinel RMS License Manager has stopped. | Please go to Task Manager > Services and launch Sentinel RMS License Manager. | |
| 0x00000006 | You have entered an incorrect License Code. | Re-enter the License Code correctly and click [Activate] again. |
| Your license has expired. | Please purchase a new license. | |
| The License Code for Standalone License is entered into CASIO Network License Server. | Using Standalone License: The type of software into which the License Code is entered is wrong. Enter the License Code into calculator software. Using Network License: The type of License Code to be entered into software is wrong. Enter the License Code for Network License. |
|
| Unable to access activation server due to a network environment error. | Please check the network environment or follow the on-screen instructions for offline activation. | |
| You have already reached the limit of allowable software activations for this License Code. | Please purchase a new license to use the software. | |
| 0x00000007 | Unable to access activation server due to a network environment error. | Please check the network environment or follow the on-screen instructions for offline activation. |
| 0x00000023 | You are running an old version of the software. | Please install the latest version of the software. |
| 0x0000001c | Unable to access activation server due to a network environment error. | Please check the network environment or follow the on-screen instructions for offline activation. |
| 0x0000007e | Software not launched with administrator rights for License Recovery. | Please launch the software as an administrator in order to perform License Recovery. |
| 0x80000001 | The software type and license do not match. | Please make sure that the type of license and the type of calculator software that you are using match. |
| You are running an old version of the software. | Please install the latest version of the software. | |
| 0x80000003 | The License Code for Network License is entered into calculator software. | Using Standalone License: The type of License Code to be entered into software is wrong. Enter the License Code for Standalone License. Using Network License: The type of software into which the License Code is entered is wrong. Enter the License Code into CASIO Network License Server. |
| 0x80000004 | You have entered an incorrect License Code. | Re-enter the License Code correctly and click [Activate] again. |
| Your license has expired. | Please purchase a new license to use the software. | |
| You are running an old version of the software. | Please install the latest version of the software. | |
| 0x8000000a | You have entered an incorrect License Code. | Re-enter the License Code correctly and click [Activate] again. |
| Your license has expired. | Please purchase a new license to use the software. | |
| 0x8000000e | You have already reached the limit of allowable software activations for this License Code. | Please purchase a new license to use the software. |
| You are running an old version of the software. | Please install the latest version of the software. | |
| Activation failed due to an unexpected error. | If activation continues to fail after troubleshooting using methods indicated in "How to Fix", please contact support. | |
| 0x8000000f | You are using a special network environment not supported by a Standalone License. | This network environment cannot be used, as it is not supported by a Standalone License. Please use a Network License. |
| 0x80000012 | The License Code for Network License is entered into calculator software. | Using Standalone License: The type of License Code to be entered into software is wrong. Enter the License Code for Standalone License. Using Network License: The type of software into which the License Code is entered is wrong. Enter the License Code into CASIO Network License Server. |
| 0x800702e4 | Software not launched with administrator rights for License Recovery. | Please launch the software as an administrator in order to perform License Recovery. |
| 0xa0000001 | You are running an old version of the software. | Please install the latest version of the software. |
| 0xa0000002 | You are running an old version of the software. | Please install the latest version of the software. |
| 0xa0000006 | The software type and license do not match. | Please make sure that the type of license and the type of calculator software that you are using match. |
| 0xf0000005 | There are no license servers enabled on the specified IP address. | Please check whether there is a license server enabled on the specified IP address. |
| Sentinel RMS License Manager is inactive on the license server for the specified IP address. | On the license server, please go to Task Manager > Services and launch Sentinel RMS License Manager. | |
| A network environment error occurred. | Please check the network environment. | |
| The connection with the license server was interrupted while using calculator software with a Network License. | Check the network environment and reactivate your Network License. | |
| 0xf0000012 | You have entered an incorrect License Code. | Re-enter the License Code correctly and click [Activate] again. |
| Your license has expired. | Please purchase a new license to use the software. | |
| The specified License File for offline activation was invalid. | Check the license type and expiration date and try again. | |
| You are running an old version of the software. | Please install the latest version of the software. | |
| Activation failed due to an unexpected error. | If activation continues to fail after troubleshooting using methods indicated in "How to Fix", please contact support. |